Status
Some APIs are experiencing a partial outage.
01APIs
Collect
OperationalNo production traffic yet
Identity Check
Partial outageNo production traffic yet
Ledger
OperationalNo production traffic yet
Payouts
OperationalNo production traffic yet
SMS
OperationalNo production traffic yet
02Open incidents
Some identity verifications are failing validation
Partial outageMonitoring · Sep 23, 05:02 PM
The failure rate has dropped. Monitoring before we call it resolved.
Identified · Sep 23, 04:47 PM
Our upstream provider changed how it validates one document type. A fix is being applied.
Investigating · Sep 23, 04:00 PM
A share of verification requests is returning 422. We are looking at it now.
03Past incidents
Last 90 days.
September 13, 2026
Scheduled maintenance on the messaging gateway
Scheduled maintenanceResolved · Sep 13, 07:49 PM
Completed ahead of the window. Queued messages have been delivered.
Investigating · Sep 13, 07:00 PM
Planned work between 22:00 and 23:00. Message delivery may be delayed; nothing will be dropped.
September 1, 2026
Raised latency on payment collection
Degraded performanceResolved · Sep 1, 11:24 AM
Resolved. No payments were lost; the slowest requests took about four seconds.
Monitoring · Sep 1, 09:14 AM
Latency is back to normal. Watching for an hour before we call it resolved.
Identified · Sep 1, 08:23 AM
A database connection pool was undersized after a deployment. Rolling back.
Investigating · Sep 1, 08:00 AM
We are seeing slower than usual responses on collection requests. Payments are completing.